We have added a link to the NHS England You and Your General Practice page to help you better understand how general practice works and how we can work together to make your care as effective and supportive as possible.
This guide explains:
- What you can expect from us as your GP practice.
- What we ask from you to help us deliver fair and efficient care.
- How you can share feedback or raise concerns.
It’s all about clear communication, mutual respect, and making sure everyone gets the best from their GP services. We encourage all our patients to take a few minutes to read it – it’s a helpful resource for understanding your rights, responsibilities and how we can support your health and wellbeing.
The publication is available in multiple languages and can be viewed on the same page. Please note that it may take a few minutes for the translated versions to open in your browser.
You can find more information on our Surgery here, including our Policies and Procedures.
Your feedback is important to us
Your views really matter to us and help us improve the care we provide.
If you would like to make a formal complaint, please view our Complaints Procedure.
Alternatively, you can share your feedback with: